Reports (423)

NONE. SR Comments update: /*CSR/311 SR#: 25-00015662 - Feb 21, 2025 08 35 40 - ()Q: Description A: Since the Hurricane here are down communication lines in our backyard (141) stretching across 137, 131, 129 and 123 Greene Street. Georgia Power has responded to verify not poweThank you for contacting Augusta 311 to report this issue. It has been referred to the department handling the line removals. If you have any other questions or concerns, please feel free to contact Augusta 311 via email at 311@augustaga.gov or call.

NONE. SR Comments update: /*CSR/311 SR#: 25-00014696 - Feb 18, 2025 14 44 43 - (Gen)Q: Description A: When does Board of Elections open?Q: Preferred method of follow-up? A: Q: Mobile Apps Reporter Information A: app=;app_ver=6.4.15;os=ios;os_ver=18.1.1;model=iPhone 15 Pro Max.

NONE. SR Comments update: /*CSR/311 SR#: 25-00013846 - Feb 15, 2025 09 20 43 - ()Q: Description A: The DVD drop off box has been tampered with and is unable to open at this time. Staff believe it may be due to vandalism and maybe someone attempted to get inside of the box.Q: Referred to Central Services - DVD Drop box at Friedman Branch Library is damaged.Nothing is wrong with it new staff they didnt know how to opening it.

NONE. SR Comments update: /*CSR/311 SR#: 25-00013605 - Feb 14, 2025 08 53 43 - ()Q: Description A: At library, in the manager's office, there is a file cabinet that needs to be opened and a key made in order to access the file cabinet. None of the keys at location seem to opeAt library, in the manager's office, there is a file cabinet that needs to be opened and a key made in order to access the file cabinet. None of the keys at location seem to open the file cabinet.Referred to CSThey need to call a lock smith.

NONE. SR Comments update: /*CSR/311 SR#: 25-00013548 - Feb 13, 2025 16 23 42 - (Power line/ cable line in the road.)Q: Description A: Some kind of line electrical or cable in the street.Q: Preferred method of follow-up? A: Q: Mobile Apps Reporter Information A: app=;app_ver=6This will be sent to the Communications Companies for further investigation and removal.

NONE. SR Comments update: /*CSR/311 SR#: 25-00012824 - Feb 11, 2025 13 17 38 - (Can I get someone from the fire department to check my smoke alarms in my house?)Q: Description A: Community OutreachQ: Preferred method of follow-up? A: Q: Mobile Apps Reporter Information A: appThank you for contacting Augusta 311. The nearest Fire Station is Station #15 at 1420 Flowing Wells Rd. Please contact them 706-651-1986 for further assistance. This online ticket will now close.

NONE. SR Comments update: /*CSR/311 SR#: 25-00012499 - Feb 10, 2025 14 20 41 - ()Q: Description A: On Monday mornings, I put two cans on the street in front of my house. One is for garbage, which includes food waste and used cat litter. The other is for recyclables like paperThanks for contacting Augusta 311. Currently recycling services is not being offered and both household and recycling are being collected by the same hauler. Please continue to check for updates as decisions are made.

NONE. SR Comments update: /*CSR/311 SR#: 25-00011649 - Feb 07, 2025 07 26 38 - (This is all about Helene storm debris only.)Q: Description A: Since storm Helene there have been on our side road several piles of debris , ours and several neighbors have been patiently waiting fThank you for providing this information. It will be rerouted to the Storm Debris removal team so that the area can be mapped as still waiting for the initial pass. If you have any other questions or concerns, please feel free to contact Augusta 311.

NONE. SR Comments update: From: Demetrist Giddens Sent: Tuesday, February 4, 2025 4:18 PMTo: RKCGRMAN@HOTMAIL.COMCc: Augusta 311 311@augustaga.govSubject: RE: [EXTERNAL] Augusta 311 New Service Request - 25-00010391 - GENERAL INFORMATION SRGood afternoon, Mr. Kerr, Thank yo.

NONE. SR Comments update: /*CSR/311 SR#: 25-00010147 - Feb 03, 2025 13 32 39 - (on Sibley Road there is a water line cap that needs to be flipped down before someone bust a tire.)Q: Description A: Water line cap that needs to flipped downQ: Cityworks Service Request Number A:Referred to AUD. Please check for water valve box lid that is flipped up near this address. GAVE TO #14Pulled up and seen a top flipped backwards sticking up. We flipped it back over and seen that it was a gas top. No repairs or materials was used.