Reports (423)

  • General Information

    2704 Bertrand Rd, Augusta

    CLOSED #25-00092065

    NONE. SR Comments update: To SCF: Thank you for contacting Augusta 311, please contact Augusta Utilities at 706-821-1851 to request a copy of your bills.

  • General Information

    3235 Walton Way, Augusta

    CLOSED #25-00091531

    NONE. SR Comments update: Thank you for contacting Augusta 311. The current curbside recycling program offered by City of Augusta will end 8/1/25. All Augusta recycling carts with the blue lid will be removed over the next couple of months.Richmond County residents who wish to continue recycling must register for the new curbside recycling program managed by Coastal Waste & Recycling.Registration for Coastals new curbside recycling program begins on August 1, 2025, and recycling services will begin January 1, 2026.If you have any other questions or concerns, please feel free to contact Augusta 311 via email at 311@augustaga.gov or call 706-821-2300. Thank you again, and please stay safe! This ticket will now close.

  • General Information

    2104 Hollowhill Way, Augusta

    Need second trash can and still haven’t receive first replacement

    CLOSED #25-00090748

    NONE. SR Comments update: *311 Response* Per Coastal, there was no HH cart out for lid repair on the last request but a recycling cart was removed (per new policy). Regarding the request for a 2nd HH cart, only the owner can make this request because it will affect the property taxes. Please call the office back at 706-821-2300 to provide clarity on what is needed. This request will now be closed. If you need additional information, please contact 311 (7AM - 7PM, Mon-Fri) with the service request number. Thanks! Voicemail also left at the provided contact phone number providing this information.

  • General Information

    2239 Travis Rd, Augusta

    Would like to get another additional garbage can

    CLOSED #25-00090672

    NONE. SR Comments update: *311 Response*: Request for an addl. trash cart has been entered. Please be advised that there is an annual fee of $183.20 associated with the addition of this cart. This request will now be closed. If you need additional information, please contact 311 (7AM - 7PM, Mon-Fri) with the service request number. Thanks!

  • General Information

    2021 Kennedy Dr, Augusta

    CLOSED #25-00090378

    NONE. SR Comments update: *311 Response* There is a pending demolition order on this parcel. A request has been submitted to Environmental Services to review the grounds for possible vegetation cutting. This request will now be closed. If you need additional information, please contact 311 (7AM - 7PM, Mon-Fri) with the service request number. Thanks!

  • General Information

    2104 Hollowhill Way, Augusta

    CLOSED #25-00090031

    NONE. SR Comments update: *311 Response*: Cart job entered. Please allow damaged cart to remain at the curb until repaired/replaced. This request will now be closed. If you need additional information, please contact 311 (7AM - 7PM, Mon-Fri) with the service request number. Thanks!

  • General Information

    2413 Ridge Rd, Augusta

    CLOSED #25-00089818

    NONE. SR Comments update: Code Enforcement has 2 open cases for this. A notice was sent last year and again in June of this year. An email will be sent to Ms. Snellings-Waters in Code for an update. Please reference case # CEIP20250002300 going forward. This will now be closed out.

  • General Information

    2505 Hollington Dr, Hephzibah

    I recently moved into my house at 2505 Hollington Dr, Hephzibah GA 30815 and am trying to get in contact with a waste disposal company for a trash pin for trash collection.

    CLOSED #25-00089810

    NONE. SR Comments update: *311 Response*: Cart Delivery job entered. This request will now be closed. If you need additional information, please contact 311 (7AM - 7PM, Mon-Fri) with the service request number. Thanks!

  • General Information

    1955 Neptune Dr, Augusta

    CLOSED #25-00088566

    NONE. SR Comments update: *311 Response* We have not been made aware of any issues that may have caused that noise. Please monitor news outlets for possible causes. This request will now be closed. If you need additional information, please contact 311 (7AM - 7PM, Mon-Fri) with the service request number. Thanks!

  • General Information

    3015 Haynes Station Dr, Augusta

    CLOSED #25-00088020

    NONE. SR Comments update: Thank you for contacting Augusta 311 to report your missing trash cart. A request has been submitted to Environmental Services. If you have any other questions or concerns, please feel free to contact Augusta 311 via email at 311@augustaga.gov or call 706-821-2300. Thank you again, and please stay safe! This ticket will now close.

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  • General Information (Remove)