MyAugusta 311

Reports (32,792)

  • Missed Trash Collection

    112 Barefield Dr, Hephzibah

    Missing trash bin. Did ARC take my trash bin when they emptied it? Put it at the road Thursday night, went to get it on Saturday and it is not there. 110 Barefield Dr.

    CLOSED #26-00017671

    NONE. SR Comments update: Address also updated to reflect 110 Barefield Dr.

  • Missed Trash Collection

    4444 Dave Macdonald Dr, Hephzibah

    CLOSED #26-00017669

    NONE. SR Comments update: Duplicate Ticket. Issue already addressed under SR #633567.

  • Water Leaks

    2244 Broad St, Augusta

    CLOSED #26-00017668

  • Littering Streets & Sidewalks

    408 Pleasant Home Rd, Augusta

    Image submitted with report
    Image submitted with report
    Image submitted with report

    Community cleanup yielded more than we can handle. Please have this picked up

    CLOSED #26-00017667

    NONE. SR Comments update: Created SR #633677 and referred it to EES Maintenance for further investigation.

  • Pothole

    2100 Brown Rd, Hephzibah

    Brown road by McDade Road. Somebody filled the hole with rocks and the rocks are in the road. The hole needs to be paved.

    CLOSED #26-00017658

    NONE. SR Comments update: Duplicate request closing out.

  • Illegal Dumping

    Green Meadows Dr, Augusta

    CLOSED #26-00017657

    NONE. SR Comments update: RS Illegal Dump Inv ORD329367 entered under address 2900 Green Meadows Dr. in ELEMOS with ES.

  • Sinkhole/Cave In

    2023 Richmond Ave, Augusta

    Sink hole on Richmond Avenue

    CLOSED #26-00017656

    NONE. SR Comments update: Arrived at 2023 Richmond ave for sink hole issue upon arrival, I noticed there was a two sinkholes in the middle of the street, not near a manhole nor storm drain, not sure what caused the sinkhole, but I will be making a gravity Maine inspect Work order just to make sure Gravity Maine, not broke or damaged.

  • Animal Dead

    1514 Flagler Rd, Augusta

    CLOSED #26-00017654

    NONE. SR Comments update: Request Status: COMPLETED at 3/30/2026 9:49:00 AMDispatched: 3/30/2026 7:20:00 AMWorking: 3/30/2026 9:30:00 AMOfficer: TROY WALKER P999004Results: MC,IMPND,COMPNOTE3/30/2026 9:48:59 AM by TW1811103/30/26 09:46 Ofc. Walker recieved a call about code18/dead animal on the right side of JIMMIE DYESS PKWY headding north. I made contact with the caller and confrimed the location of the animal. I have picked up the coyote for disposoal///Ofc. Walker M26-093125.

  • Missed Trash Collection

    2014 Greenland Rd, Blythe

    CLOSED #26-00017653

    NONE. SR Comments update: *311 Response*: Request for service entered. Please allow hauler up to 24hrs to complete service. This request will now be closed. If you need additional information, please contact 311 (7AM - 7PM, Mon-Fri) with the service request number. Thanks!

  • Missed Trash Collection

    4444 Dave Macdonald Dr, Hephzibah

    CLOSED #26-00017650

    NONE. SR Comments update: *311 Response* The following message was submitted to Ms. Glasper via email: Hello, Ms. Gasper, Thank you for contacting Augusta 311. We are in receipt of your missed trash collection mobile request from 3/27/26. Review of the account shows the hauler did not service your 2nd can because it was tagged out of compliance with yard waste. Yard waste must be in either a personal container no larger than 32 gallons, brown kraft (paper) bags, or now plastic bags. We are unable to submit your missed collection request, and this request will now be closed. If you need additional information, please contact 311 (7AM - 7PM, Mon-Fri) with the service request number. Thanks!

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