- Opened
- Closed
- Description
- Dispute missed trash collection response. Respectfully, the conclusion that the cart was ‘refilled’ is incorrect. Two household trash carts were placed curbside prior to 7AM, as we do weekly. One cart was serviced and the second cart was missed entirely. The remaining full cart was not refilled after pickup; it was the original second cart that was never emptied. If video footage exists, I request confirmation that footage shows both carts being serviced, not just one. Please reopen the request
- Location
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2310 Williams St, Augusta
33.478879890784384, -82.01666355555614 - Additional Details
- Type of Collection Missed? Household
- Was it out prior to 7AM on your day of service? Yes
- It is in compliance? Yes
- Photos
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CLOSED
#26-00028115
NONE. SR Comments update: Update - Hauler confirmed customer's information. 2nd cart will be serviced. Please allow hauler up to 24hrs to complete service (if not already completed). We apologize for any inconvenience this delay may have caused and appreciate your patience during this review. This request will now be closed. If you need additional information, please contact 311 (7AM - 7PM, Mon-Fri) with the service request number. Thanks!
Activity
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