MyAugusta 311

Reports (34,595)

  • Missed Trash Collection

    4514 Castle Rock Rd, Augusta

    Missed trash collection

    CLOSED #26-00028162

  • Water Pressure Issue

    3050 Hawthorne Dr, Augusta

    CLOSED #26-00028161

  • Overgrown Vegetation - Private Property

    1706 Pitchwood Way, Hephzibah

    CLOSED #26-00028154

    NONE. Initial Inspection/Record Violations - No Violations. Inspector: Rachael Miller. Comments: DUPLICATE CASE, SEE CASE # CENU20260001096. LETTER ALREADY SENT. [Rachael Miller @ 05/19/2026 8:48 AM].

  • Missed Trash Collection

    3636 Woodcock Dr, Hephzibah

    CLOSED #26-00028142

    NONE. SR Comments update: To SCF: Please ensure that your cart remains at the curb and give the hauler until 8PM to service your address.

  • Illegal Dumping

    3427 Lewis Rd, Augusta

    CLOSED #26-00028126

    NONE. SR Comments update: Created SR #640465 and referred to Engineering Maintenance for further investigation.

  • Overgrown Vegetation - Private Property

    3929 Grape Ave, Augusta

    CLOSED #26-00028120

    NONE. Initial Inspection/Record Violations - No Violations. Inspector: Yolanda Perry. Comments: [Yolanda Perry @ 05/21/2026 2:53 PM] No violation during time of inspection.

  • Meter Trouble (Broken Box/Top)

    2776 Huntcliffe Dr, Augusta

    Image submitted with report
    Image submitted with report
    CLOSED #26-00028116

  • Missed Trash Collection

    2310 Williams St, Augusta

    Image submitted with report

    Dispute missed trash collection response. Respectfully, the conclusion that the cart was ‘refilled’ is incorrect. Two household trash carts were placed curbside prior to 7AM, as we do weekly. One cart was serviced and the second cart was missed entirely. The remaining full cart was not refilled after pickup; it was the original second cart that was never emptied. If video footage exists, I request confirmation that footage shows both carts being serviced, not just one. Please reopen the request

    CLOSED #26-00028115

    NONE. SR Comments update: Update - Hauler confirmed customer's information. 2nd cart will be serviced. Please allow hauler up to 24hrs to complete service (if not already completed). We apologize for any inconvenience this delay may have caused and appreciate your patience during this review. This request will now be closed. If you need additional information, please contact 311 (7AM - 7PM, Mon-Fri) with the service request number. Thanks!

  • Cart Repair

    3003 Bransford Rd, Augusta

    CLOSED #26-00028111

    NONE. SR Comments update: *311 Response*: Cart job entered. Please allow damaged cart to remain at the curb until repaired/replaced. This should be completed within 6 business days. This request will now be closed. If you need additional information, please contact 311 (7AM - 7PM, Mon-Fri) with the service request number. Thanks!

  • Tenant Complaints

    1850 Phinizy Rd, Augusta

    CLOSED #26-00028098

    NONE. Attach Pictures - Not Required. Inspector: Rachael Miller. Comments: (No comments entered).

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